Healthie

Healthie / History

History

June
No incidents reported
May
16
Sat
We are currently experiencing delays processing background jobs
6:18 PM

The incident has been resolved and background jobs are being processed normally

14
Thu
Javascript error preventing some front-ends from loading
10:48 PM

This has been resolved.

Issues connecting to Zus
7:29 PM

This incident has been resolved.

11
Mon
403 Errors Accessing Healthie
11:39 PM

This issue is now resolved. If you're still seeing errors, refresh the page and you should be able to access Healthie again without error.

08
Fri
Issues loading embedded dashboards in Visualize
10:48 PM

The root cause has been identified and resolved. All embedded reports have been restored and fully operational.

April
29
Wed
Reduced Functionality in Visualize Reporting
9:53 PM

Fix is live. The Provider Utilization Dashboard and Appointments Report filters are back to fully functional.

25
Sat
Maintenance on Production Systems
10:45 PM

The scheduled maintenance has been completed.

Scheduled Maintenance for Staging Environment
9:52 PM

The scheduled maintenance has been completed.

Scheduled Maintenance for Staging Environment
9:25 PM

The scheduled maintenance has been completed.

Production site unresponsive
2:01 PM

This incident has been resolved.

Scheduled Maintenance for Production Systems
5:00 AM

The scheduled maintenance has been completed.

23
Thu
Scheduled updates to the AI Scribe and Instant Transcription system
4:05 AM

The scheduled maintenance has been completed.

22
Wed
Staging Partial Outage
8:33 PM

This incident has been resolved.

16
Thu
Scheduling errors
7:23 PM

This issue has been resolved. Patients and providers can now book appointments without errors.

Delays in processing webhooks and background jobs in Staging environment
5:09 PM

We have identified and fixed the cause of the issue, operations should be back to normal.

11
Sat
Scheduled updates to the AI Scribe and Instant Transcription system
4:05 AM

The scheduled maintenance has been completed.

March
30
Mon
DoseSpot: Intermittent Slowness
11:40 PM

This incident has been resolved. DoseSpot performance is back to normal.

Scheduled Maintenance for production systems
4:30 AM

The scheduled maintenance has been completed.

23
Mon
Scheduled system updates on staging
2:20 AM

The scheduled maintenance has been completed.

20
Fri
Scheduled system updates on staging
2:15 AM

The scheduled maintenance has been completed.

16
Mon
Increase in Zoom Transcription Errors
7:59 PM

Zoom validated this as an issue on their end which has now been resolved - https://www.zoomstatus.com/incidents/r5swflw3b537

11
Wed
Log in issues
3:56 PM

This incident has been resolved.

07
Sat
Scheduled Maintenance to the AI Scribe and Instant Transcription system
6:00 AM

The scheduled maintenance has been completed.

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